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Specialised Performance Management


February 21, 2023
9:00 am - 5:00 pm


Midlands Park Hotel, Portlaoise
Jessop St, Portlaoise, Co. Laois, R32 KV20
Portlaoise, Laois R32 KV20 Ireland
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(057) 867 8588
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February 21, 2023 @ 9:00 am - 5:00 pm


CUMA will be holding a Specialised In-depth Performance Management for your Credit Union workshop on the 21st of February 2023, in the Midlands Park Hotel, Portlaoise.

We are delighted to be working with Helena Broderick & Michelle Ryan from CollierBroderick.

This specialised interactive event will cover the following:

  • Mapping out a performance enablement system for your credit union
  • Defining the purpose and goals of the system
  • Defining ‘high performance’ for senior management roles such as Lending, Operations, Risk, Compliance, Finance, etc. Along with the what (i.e., KPI’s, deliverables, projects), it is essential to put equal emphasis on the how (i.e., desired behaviours, skills, or competencies).
  • Defining ‘high performance’ for other roles.
  • Defining your feedback culture and process
  • Deciding on a calendar of performance management engagements
  • Deciding where it fits with compensation?
  • Typical obstacles and pitfalls
  • Having enabling conversations and sometimes uncomfortable conversations
  • Skills and competencies for managers
  • Optimising the investment in time and effort v return

Due to the high level of interaction that will be needed during this one day work shop & the technical content that will be covered we can only allow a very limited number of attendees.

Early booking is advised to secure your place.








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